Imagine a world where every customer gets a fast response, clear guidance, and support that feels consistent! Even when your team is busy, closed, or asleep.
That’s the power of Earlibird AI
Your AI Phone Executive and AI Phone Assistant combine the professionalism of your best team member with the speed, recall, and accuracy of modern AI, staying active 24 hours a day, 365 days a year.












































✔ Provide Accurate, Contextual Responses
Your AI “brain” is trained on your business data, products, pricing, FAQs, processes, and more, just like your best human employee.
✔ Qualify & Guide Leads Automatically
The AI can engage callers, ask the right questions, identify needs, and guide them toward the appropriate next step or team member.
✔ Handle Bookings, Quotes & Requests
Your AI can help customers schedule appointments, gather details for quotes, record enquiries, and escalate complex or sensitive cases to your team when needed.
✔ Sync Directly With Your CRM
Each conversation is summarised and logged automatically, reducing manual admin and ensuring your team always has the latest customer context.
✔ Perform Outbound Follow-Up Calls
Our AI can call customers to confirm bookings, follow up missed calls, re-engage past enquiries, or check in after a service, helping you keep your pipeline warm without adding workload to your team.

Let AI handle inbound and outbound calls effortlessly.
Qualify leads, book appointments, send follow-ups, and integrate seamlessly with your CRM—24/7, with human-like conversations.

Automate appointment scheduling and simple customer calls.
Sync effortlessly with Google or Outlook calendars and manage bookings without breaking a sweat.

Combine the power of the AI Sales Executive and AI Phone Executive for a seamless, end-to-end sales and customer engagement system.
Covering voice and text with smart communication and consistent follow-ups.



With Birdeye, we've increased our number of reviews by nearly 200% YoY, which has greatly contributed to brand lift and recall.
Brandon Dowdy-Ernst
Chief Experience Officer, Smile Workshop



Birdeye gives our company instant credibility and makes getting reviews easier. We've seen an increase in customers contacting us directly from online, which gets our foot in the door. Birdeye also helps us build trust with customers, which is invaluable.
Aaron Novello
Team Leader, The Novello Group



Birdeye brings the cacophony of 50+ location directory listing and reputation management down to a harmonious blend through a single, intuitive platform. Birdeye's solution has given me the perspective I need to effectively manage our expansive footprint.
Ken Norquist
Axia Women's Health
Building and Organising the Brain
Building the brain is about identifying and then ingesting all of the data required to build the knowledge base for your Ai. For a small restaurant, this might involve scraping the website, uploading the menu, and reading all of the Google reviews left by past customers. This relatively small narrow data set may be enough for the Ai to the do things like take and change phone reservations, or answer questions like opening hours, menu items, and restaurant policies.
For a large business though, that initial build may require far more. We might have to ingest a database of tens of thousands of products, upload hundreds of hours of recorded customer support calls, or even process a YouTube channel with dozens or even hundreds of videos.
For this reason, we say that the initial build costs start at $5,000, and could go as high as $100,000 depending on the size and complexity of the business. A free consultation with our team will quickly help you establish this.
Installing and engineering automations
Automations are the clever functions that you may have seen in our online advertising or here on this website. Things like answering your inbound calls, or having your Ai talk to your customers using voice while their on your website, or having webforms that immediately engage with your clients when they submit an inquiry.
All of these interactions are not only immediate, but they’re educated and tailored to include the customer’s name and answer what they just asked about without you having to get involved - at any time of day or night.
Setting these automations up is not so difficult once the brain of your Ai has been built and organised.
It’s really just a matter of choosing what you want your Ai to do. Again, a free consultation with one of our team will illuminate the opportunities.
Costs for automations range in price from AUD $900-$2,500 per automation, depending on the complexity.
Data costs
Some automations involve data costs such as per minute charges for Ai phone calls, or per text charges for Ai-powered SMS engagement. To keep thing simple, Ai-Powered phone calls are charged at 20c/minute ($12/hour) and Ai-powered text messages range between 5c and 20c per text depending on what’s being delivered (text, audio or video files).
Monitoring and refining your automations
Having an Ai working for you is a bit like having a Google AdWords or Meta Advertising account. They need to be monitored. As good as Ai is (and we certainly stress-test every Ai together before unleashing it into your business), they do sometimes need a slight nudge here or there until they’re running perfectly. We offer support services to all clients and these are priced once we’ve done a free analysis of your business.
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